Privacy statement (EU)

This privacy statement was last updated on 10th March 2019 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.silkscarvesbyphyllis.ie. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1 Purpose, data and retention period

1.1 We use your data for the following purpose:
Contact – Through phone, mail, e-mail and/or webforms
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Visitor behavior
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
Upon termination of the service we retain this data for the following period: 6 months.
1.2 We use your data for the following purpose:
Payments
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Financial data
  • Location
  • Telephone number
The basis on which we may process these data is:
Performance of an agreement
Retention period
We retain this data upon termination of the service for the following number of months: 12 Months
1.3 We use your data for the following purpose:
Newsletters
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
The basis on which we may process these data is:
Consent obtained
Retention period
1.4 We use your data for the following purpose:
To support services or products that your customer wants to buy or have purchased
For this purpose we use the following data:
  • Name, Address and City
  • E-mail address
  • Photos
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.5 We use your data for the following purpose:
Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
  • Location
  • Visitor behavior
The basis on which we may process these data is:
Consent obtained
Retention period

2 Sharing with other parties

We only share this data with processors and with other third parties for which the data subjects consent must be obtained. It concerns the following party or parties:

Name: An Post
Country: Ireland
Purpose: Delivery of purchased products
Data: [data]

3 Sharing with other parties

We only share this data with processors that are necessary for the performance of my service.

4 Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement. We have concluded a data processing agreement with Google.

5 Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6 Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7 Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8 Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9 Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10 Data Protection Officer

Our Data Protection Officer has been registered with the data protection authority in an EU Member State. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Phyllis Stuart, via phstuart@eircom.net or by telephone on .

11 Contact details

Phyllis Stuart
Killiskey, Co Wicklow
A67FP44 Ashford
Ireland
Website: https://www.silkscarvesbyphyllis.ie
Email: info@silkscarvesbyphyllis.ie

Annex

Silk Scarves by Phyllis – online store

We use WooCommerce for our online store checkout process.  We collect information about you during the checkout process in order to process your payment and ship your order.  We also collect contact details such as your email address and phone number in case we need to get in touch with your regarding your order.

What we collect and store

While you visit our site, we’ll track:
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can send you the order
We’ll also use cookies to keep track of basket contents while you’re browsing our site. To read more about how we use cookies go to our cookie policy page. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details. We’ll use this information for purposes, such as, to:
  • Send you information about your order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 1 year for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, our team can access:
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details. We also accept payments through Stripe, for credit/debit card payments. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. For further details please see the Stripe privacy policy.

Shipping

We use An Post to ship all orders.  To facilitate shipment of your order some of your data will be shared with An Post, including information such as your name and postal address. Please see An Post privacy policy  for further details.

Analytics

We use Google Analytics to collect data and provide insights into how visitors use our website. We do this in order to improve our website for our customers.  Some of your data is passed to Google Analytics as part of this analysis including information about your browsing behavior on our website and location. Please visit Google Analytics privacy policy for further information.

MailChimp for WooCommerce

We use MailChimp in order to send you updates about your order.  As a result your data will be passed to MailChimp, including information such as your name, email address and purchase details. When shopping, we also keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

Photo Gallery

When you leave a comment on this site, we send your name, email address, IP address and comment text to example.com. Example.com does not retain your personal data.